myjudi's Commitment

Myjudi Responsible Gaming – Play Safe & In Control

Playing should be a source of entertainment, not stress. myjudi provides the tools, information, and support you need to ensure your gaming experience always stays in control and enjoyable.

24/7 Support Available
6+ Self-Control Tools
18+ Minimum Age
100% Free to Use

What Is Responsible Gaming?

Responsible gambling means enjoying betting as a form of entertainment in a controlled, mindful way that stays within your personal limits. At myjudi, we believe every member deserves a fun gaming experience that never comes at the cost of their personal life, finances, or relationships.

Most people who play on our platform do so for entertainment — and that is how it should be. However, we recognise that a small number of players may face challenges managing their gambling habits. That is why we invest seriously in a comprehensive responsible gaming programme, not merely to fulfil licensing requirements.

The core principle of responsible gambling at myjudi is simple: you stay in control. Our platform gives you all the tools you need to set limits, monitor your play habits, and get help when needed — all accessible directly from your account with no waiting or lengthy applications.

It is important to understand that gambling is not a way to make money or solve financial problems. Every game is designed with a fixed house edge, meaning losses are part of the gaming experience. If you only play with money you can afford to lose, play for entertainment rather than profit, and set time and spending limits — you are already on the right track.

All responsible gambling tools at myjudi are completely free and can be activated instantly through your account settings. No fees, no delays, no questions asked.

Check Yourself

Answer these questions honestly. If you answer "Yes" to three or more, consider using our self-control tools.

1. Have you ever played longer or spent more than you originally planned?
2. Have you ever felt the urge to win back money you've lost?
3. Have you ever hidden your gambling activity from family or friends?
4. Have you ever used money meant for daily expenses for gambling?
5. Have you ever felt anxious or irritable when trying to stop playing?
6. Do you play to escape problems or feelings of sadness?

If you answer "Yes" to the majority of the questions above, we encourage you to contact the myjudi support team or use the self-exclusion tool available in your account.

Myjudi Self-Control Tools

Six practical tools designed specifically to help you stay in full control

Deposit Limit

Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is reached, the system will automatically block additional deposits until the next limit period begins. Limits can be lowered immediately, but require 24 hours to increase.

Play Time Limit

Control how long you play each session. You can set a daily time limit, and once it is reached, you will receive a notification and your session will end automatically. This feature is especially useful for avoiding unintentional excessive play.

Loss Limit

Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, the platform will automatically restrict access to games until the limit period ends — protecting you from unplanned losses.

Play Break

Need a short break? Use the Play Break feature to block access to your account for 24 hours, 7 days, 30 days, or 90 days. During the break period, you cannot log in or make deposits, giving you time to rest and think clearly.

Self-Exclusion

For those who need a longer break, the Self-Exclusion feature lets you block your account for 6 months, 1 year, 2 years, or permanently. During this period, the account cannot be reactivated and you will not receive any marketing communications.

Activity Review

Monitor your game history, deposits, withdrawals, and time spent on the platform through detailed activity reports. Full transparency helps you make an accurate assessment of your playing habits and identify any changes that need to be made.

Warning Signs to Watch Out For

Recognise the early signs before they become a more serious problem

  • Feeling the need to increase your wager amount to get the same level of excitement as before.
  • Frequently thinking about gambling — planning your next session or how to get money to play.
  • Repeatedly failing to cut down or stop gambling despite having resolved to do so.
  • Neglecting work, family, or social responsibilities due to spending too much time playing.
  • Borrowing money or selling possessions to fund gambling.
  • Feeling stressed, guilty, or anxious after gambling but being unable to stop.
  • Relationships with family and close ones become strained due to disputes over gambling habits.

If you identify two or more of the above signs in yourself, this is not a weakness — it is a signal that you need support. Reach out to us and we will help you take that first step.

How to Use the Self-Control Tools

Four simple steps to activate your account protection

1
Login to Your myjudi Account

Access your account using your registered username and password. All self-control tools are accessible directly from your account dashboard without needing to contact support.

2
Go to Account Settings

Click the profile icon in the top right corner, then select "Account Settings" and look for the "Responsible Gaming" section in the settings navigation menu.

3
Choose the Right Tool

Select from the available tools — deposit limits, time limits, loss limits, play breaks, or self-exclusion. Each tool includes a brief description to help you make the best choice.

4
Confirm and Activate

Enter the value or period you want, then confirm your selection. The control limit will take effect immediately. You will receive a confirmation email as a record for your reference.

If you have difficulty accessing the settings or need immediate assistance, the myjudi support team is available 24/7 via live chat on the platform to help you activate any self-control tool.

Myjudi's Commitment to Responsible Gaming

More than just tools — this is the culture and core value of our platform

Strict Age Verification

Myjudi runs a comprehensive KYC (Know Your Customer) process to ensure only users aged 18 and above can register and play on our platform. Every new account requires full identity verification before the first deposit is permitted.

Mandatory for all members
Dedicated Staff Training

The entire myjudi customer support team undergoes specialist training to identify signs of problem gambling and respond with empathy and effectiveness. We go beyond technical assistance — we genuinely care about your overall well-being.

24/7 Trained Support Team
Ethical Marketing

Myjudi does not send promotional materials to members who are currently in a play break or self-exclusion period. We also do not use marketing techniques designed to encourage excessive play or target individuals vulnerable to problem gambling.

No aggressive marketing
Account Data Security

All information related to your self-control tools and gaming history is stored with high-level encryption. Only you and authorised staff with restricted access can view this information. Your data privacy and security are always carefully protected.

256-bit SSL Encryption

FAQ – Responsible Gambling

Answers to the most frequently asked questions by our members

No. Self-exclusion is a serious commitment and cannot be reversed before the set period ends. This is intentional to ensure you get adequate time away. Once the period expires, you must actively contact support to reactivate your account — it will not be reopened automatically.

Your account balance remains safe and unaffected during the self-exclusion period. You can request a withdrawal of your balance by contacting the myjudi support team even while your account is restricted. Our team will process your withdrawal according to established procedures.

A reduced deposit limit or play break takes effect immediately once you confirm the change. However, if you wish to increase your deposit limit, there is a 24-hour waiting period before the change takes effect. This gives you time to reconsider the decision.

Yes, all self-control tools at myjudi are completely free for all registered members. No hidden fees, no special eligibility requirements. You can use every tool — deposit limits, time limits, loss limits, play breaks, and self-exclusion — at any time at no cost.

Contact the myjudi support team via live chat available 24/7 on the platform. Our staff are trained to assist you with full empathy and confidentiality. We can also help you activate self-exclusion immediately if you need it, without going through a lengthy process.

Yes, entirely. All information relating to your use of self-control tools, gaming history, and support interactions is handled in strict confidence in accordance with myjudi's Privacy Policy. This information is not shared with third parties except where required by law.

Play Smart, Enjoy Every Moment

Myjudi is by your side — not only to deliver the best gaming experience, but also to ensure you always play safely and in control. Register today and start your responsible gambling journey with us.

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